CMSure - Citizen Machinery

As part of the 100 year old Citizen Watch Group, Citizen Machinery benefits from the highest levels of innovative design, technology, quality and reliability in our sector. Citizen Machinery UK has grown over the last 50 years to become the UK’s No.1 supplier of bar turning solutions.

With our unique range of bar mill-turn machines from 1 to 80mm bar and billet / near net shape capability. We have a solution for everyone at every price point. Operating out of two UK sites, we have technicians strategically placed around the country. Come and visit us or talk to us about your manufacturing challenges and we will put a detailed, cost effective solution to you to improve your efficiency and profitability.

Maximising Your Profit

Your ownership of a Citizen lathe represents a valuable investment in improved productivity, flexibility and quality. We want to help you get the most from your investment. As the OEM, Citizen is uniquely experienced to guarantee that your machines are maintained to the highest possible standard at the best possible price for maximum efficiency and productivity.

So how does it work?

• REAL VALUE – your annual service represents excellent value for money
• PREVENTIVE MAINTENANCE – means your Citizen machine will perform better for longer
• 10% DISCOUNT ON REPAIR AND TRAVEL TIME – for all service work carried out on the specified machine

Servicing Types

Customer Obligations

Be Ready for our Service Visit

Customer must comply with any reasonable requests issued by Citizen Machinery’s engineer/technician. Please ensure that the machine is in a reasonably clean condition and in an appropriate state to allow a service to be carried out provided that sufficient notice of such requests is given.

Replacement oils required during our services per machine

Citizen Machine – 68 Grade Lubrication oil (Shell Tonna S68 – up to 5 Litres) & Spindle cooling oil (ISO VG2 or Velocite No.3 – up to 10 Litres).
Miyano Machine – 32 Grade Hydraulic oil (10-20 Litres) & 68 Grade Lubrication oil (Shell Tonna S68 – up to 5 Litres).

Provision and Disposal of Lubricants and Other Materials

CMUK is unable to supply or dispose of any lubricants and fluids. It is the sole responsibility of the customer to have the necessary lubricants, fluids and empty containers for waste materials, including oil and swarf, to hand and in advance of the arrival of our service visit.

Duty of Care

It is the customer’s responsibility to provide our service technician/engineer with a safe working environment, risk and method statements will be
completed, documented and reported.

CMSure Services Do Not Include

Annual testing of Local Exhaust Ventilation (LEV) equipment.
Annual testing of fire systems.
Consumable items (these will be offered to purchase prior to our visit and can be replaced during our services).
Internal Mitsubishi Lithium Battery Packs where fitted.

Frequently Asked Questions